Behavioral health & counseling
Every call answered. Every intake handled right.
You can't answer the phone mid-session, and the client calling won't leave a voicemail. We build an AI front desk for behavioral-health practices — inquiries answered around the clock, intakes booked, and client information handled to the standard your license depends on.
Not a generic AI receptionist. Designed for HIPAA — and for 42 CFR Part 2 where addiction treatment demands more.
Where a practice loses money without noticing.
Missed calls are missed clients
A new-client call that hits voicemail usually never calls back. An AI front desk answers every inquiry — nights, weekends, mid-session — captures the details, and books the intake.
Intake that protects client information
Paper packets and generic web forms leak. We build digital intake with encrypted storage, audit logs, and e-signed consents — private client information handled the way it has to be.
No-shows quietly bleed the calendar
Smart reminders by text and email, plus a waitlist that auto-fills a slot the moment someone cancels — so an open hour finds a client instead of costing you one.
We already build compliant intake for working practices — this is the same standard of work, extended to the whole front desk. The scope is deliberately narrow: scheduling, intake, and admin. Never clinical, never crisis response —that always goes to a human.
Questions practices actually ask.
- Is this actually compliant for a behavioral-health practice?
- Compliance is the design constraint, not a checkbox at the end. Client information is encrypted and audit-logged, consents are e-signed, and we put agreements in place with every vendor that touches protected information. For addiction and MAT practices we design to 42 CFR Part 2's stricter standard, not just HIPAA.
- Does the AI talk to clients about clinical matters?
- No — and that's deliberate. This is a front desk: scheduling, intake, reminders, and admin questions only. Anything resembling crisis or clinical language is escalated immediately to a human and to 988 resources. The AI never counsels.
- We're a small practice. Is this built for us?
- It's built specifically for solo-to-small practices — one to ten providers, no front desk or one overwhelmed admin. If you have a hospital IT department, you have other options; if the phone rings while you're in session, this is for you.
- What does it cost, and what's the commitment?
- Scoped and quoted fixed, like everything we build. We're onboarding a small set of early practices right now, working closely with each one — the first conversation is free and tells you exactly what it would look like for your practice.